Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Privacy policy
At Citra Lily we care about your privacy and under the new GDPR Law introduced in the EU on the 25th of May. We've taken steps to make sure your personal data is safe and secure. In line with the new law we'd like to remind all EU members that we only keep your personal data for the length of time as is necessary for processing of orders and for our own tax records. You also have a right to any data we keep and that your inclusion in our group/page is voluntary and you can subscribe at any time. Your information is only shared with the immediate companies we need to in order to process your orders. We care about you and your personal data and thank you for your continued support.
Companies we use:
Google analytics/facebook analytics/Instagram analytics.
USPS, UPS and Fed-EX
www.citralily.com (Website)
Marketing company.
Privacy Settings
Etsy uses cookies and similar technologies to give you a better experience, enabling things like:
basic site functions
ensuring secure, safe transactions
secure account login
remembering account, browser, and regional preferences
Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions.
Always on
Personalized Advertising
To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Those partners may have their own information they’ve collected about you. Turning off the personalized advertising setting won’t stop you from seeing Etsy ads, but it may make the ads you see less relevant or more repetitive.
Personalized advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. Turning off personalized advertising allows you to exercise your right to opt out. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy.